Team Spotlight
Renewal by Andersen Again Recognized by J.D. Power for “Highest in Customer Satisfaction among Window and Patio Door Manufacturer Brands”
We tip our hats in thanks and appreciation to all of our homeowners out there! Once again, Renewal by Andersen has been recognized for “Highest in Customer Satisfaction among Window and Patio Door Manufacturer Brands,” according to the J.D. Power 2023 U.S. Windows and Patio Doors Satisfaction Study.
This is the fourth consecutive J.D. Power recognition for Renewal by Andersen. It also makes Renewal by Andersen the Most Awarded for Customer Satisfaction among Window and Patio Door Manufacturer Brands according to J.D. Power, something we are truly humbled by. We also are excited to announce that we achieved the highest score in the "Appearance and Design Features" individual factor for the Manufacturer category, as well.
The J.D. Power Windows and Patio Doors Satisfaction Study, now in its 17th year, measures satisfaction among customers based on performance in several factors. The study’s manufacturer brand segment measures satisfaction among customers based on performance in two factors (in alphabetical order): appearance and design features; operational performance and durability. As a global leader in consumer insights, J.D. Power IS "The Voice of the Customer": so hearing that our customers have rated us Number One in customer satisfaction with window and patio door manufacturer brands is especially meaningful.
With our one-company accountability, and start-to-finish process, we strive to help you make your window project the best home improvement project experience you've ever had. For most people, window replacement is not something they think much about...until they need to. Which is why it's important to work with someone you trust.
It may sound cliché, but there really is no place like home. It’s the place where you go to unwind after a long day…the place where you can be yourself and enjoy time with family.
Your house is more than just a building—it’s your home. The place where you make memories and celebrate moments, big and small. It’s yours, it’s unique, and it shouldn’t be treated just like every other house on the block.
And that’s why Renewal by Andersen was founded. At the heart of the matter, we believe that your home is uniquely yours, and that you deserve to have a different—and better—home improvement experience.
We got our start because replacement windows aren’t a one-size-fits-all product—or, at least, they shouldn’t be. We ONLY do replacement windows—no new construction—and you can only get our windows from an official Renewal by Andersen retailer.
When homeowners choose to work with Renewal by Andersen, they have the peace of mind that every single part of their experience with us, from our white-glove, start-to-finish Signature Service process to their beautiful new windows that are custom crafted for their homes at our Minnesota-based manufacturing facility, is geared for their project, specifically. The whole team, from your concierge to your design consultant, to the manufacturing team, to the install crew...they know they are working for you, and that means something special to all of us.
“We are incredibly grateful to our homeowners for choosing Renewal. Our team is dedicated to providing a world-class homeowner experience. Being recognized by J.D. Power is a great achievement for the whole team. Being recognized four years in a row is an incredible honor.”
So, again...a heartfelt thank you to all of our customers out there. We are honored that you have chosen to trust us with your homes, and are so happy that you are happy!
About J.D. Power
J.D. Power is a global leader in consumer insights, advisory services and data and analytics. A pioneer in the use of big data, artificial intelligence (AI) and algorithmic modeling capabilities to understand consumer behavior, J.D. Power has been delivering incisive industry intelligence on customer interactions with brands and products for more than 50 years. The world's leading businesses across major industries rely on J.D. Power to guide their customer-facing strategies.
J.D. Power has offices in North America, Europe and Asia Pacific. To learn more about the company’s business offerings, visit JDPower.com/business. The J.D. Power auto shopping tool can be found at JDPower.com.
Renewal by Andersen received the highest number of awards as compared to all other brands in the Manufacturer Brands segment of the J.D. Power 2018-2023 U.S. Window and Patio Door Satisfaction Studies, which measure customers satisfaction with their windows and/or patio door purchase. Visit jdpower.com for award information.
Behind the Glass
Renewal Brand Ambassador, TV personality, and designer John Colaneri is back for another video in his Behind the Glass series.
In this episode, he goes behind the scenes with Renewal by Andersen's Quality Manager Kelly Nelson to see and learn how windows are tested for quality control.
Want to see more from John? Visit GetInspiredWithJohn.com!
