Team Spotlight

Now Offering Virtual Consultations

A message to our homeowners from Paul Delahunt, President of Renewal by Andersen 
Like most of you, we are monitoring the effects of coronavirus (COVID-19) and the health concerns facing our communities. As a result, we have adjusted our operations to focus on meeting your window and door replacement and repair needs. 

Windows and doors are critical components of your home. Many of our jobs are related to security, safety, or potential damage such as windows that don’t lock, close, or leak. State and local regulations in your area define window replacement and repair as essential services, and we are ready to help.

We have taken numerous actions to do our part in helping limit the spread of the virus, while remaining open where possible to provide our homeowners with products and services that could be key to contributing to the safety, security, and health of their homes and families.

For homeowners in areas where in-home consultations and installations are still permissible and who would like to keep their scheduled design consultations and window installation appointments, we are following CDC guidelines for businesses, including revamped health precaution policies for one-on-one interactions, including:

• Practicing social distancing and limiting contact (including handshakes) 
• Conducting daily employee wellness checks, including temperature screening
• Washing/sanitizing hands frequently
• Sanitizing equipment and vehicles
• Wearing cloth face coverings and gloves
• Limiting the crew size and number of installers in your home
• Minimizing the amount of in-home work time
• Keeping work areas separate from the rest of your home 

And, of course, if you need to postpone your appointment until a later date because you or someone in your household is ill, or simply because you are not comfortable meeting with us at this time, we understand.

In addition, we now offer virtual consultations so you can meet digitally with your design specialist and review your window needs. This service is available in most markets, but is especially important for our homeowners in areas where state or local directives have mandated a pause to in-person operations. 

These virtual appointments allow us to meet with you and review your window replacement needs through a video consultation. That way, no homeowner having safety, sanitation, security, or performance issues with their windows will have to forgo needed service/repairs/or replacement. 

When it comes down to it, it is you, our homeowners, who have the final say in how and when we work with you. Your comfort level inviting us into your homes—whether it is in-person or virtually—is paramount. As always, we are honored and humbled by your invitation, and we look forward to helping you with your home improvement projects, both now-- focusing on your window and door safety, security and performance needs-- and in the future.

We will continue to monitor this situation and adjust as necessary to provide the safest possible outcomes for our homeowners and team members.

Thank you,
Paul Delahunt
President, Renewal by Andersen


Featured Video: Laurie at Home

Home improvement expert Laurie March has been traveling the country meeting some of our customers, touring their homes, and listening to their stories. But now, she's opening the door to her own home and inviting us in! Check out her 1928 Spanish Colonial home and hear why she fell in love with it.

Did you miss previous episodes of the new web series from producter, designer, and HGTV personality Laurie March? You can catch up here.

Want to see what else Laurie is up to? Check out Get Inspired With Laurie!

What People Are Saying: May Featured Testimonials

❝We chose Renewal by Anderson to supply and install our new sliding glass patio door.

We chose them not because they were the least expensive, but because they have a quality product and an agreement to get the whole job done whatever it took.

The installation crew was very professional and left our property better than when they got there thanks to the wonderful new door!

We've been enjoying our new door and it looks great, inside and out. Thanks!❞

--Robert R.
Lake Orion, MI

❝The thought of purchasing windows is pretty intimidating. When I decided to sign the very day I met with the Renewal Sales Rep, I couldn’t believe I did it. The price ended up being lower than I anticipated and my windows were ready ahead of expectation. Every single person that I encountered through my experience provided very assuring customer service. From my rep to the schedulers to the installers, everything was wonderful. I even learned as I watched the installation process–these guys know what they are doing and they do it with the utmost in mind…QUALITY! I am obsessed with my new windows and am so happy I did it!❞

--Coventry M.

Mounds View, MN

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