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Service Technician - Carrollton, TX

Carrollton, TX

Installation
Full Time

As a Service Technician, you'll play a key role in servicing and maintaining high-performance windows and doors. Whether it’s troubleshooting, fine-tuning installations, or providing excellent customer support, you’ll help homeowners feel confident and cared for in their investment.

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Why Renewal by Andersen?

If you have construction aptitude, soft skills, and a sense of craftsmanship, come work for the best!

A reputation that stands apart

We've long understood that a quality experience is in the details. All the care, pride, professionalism, and craftsmanship we put into our products would mean little without the very best professional installation--which is why we con't just take pride in our installers and technicians, we celebrate them.

Top-to-bottom expertise

Our installers are technicians--but they are also customer-service specialists and brand stewards. You'll represent our brand and be called on to solve customer questions and provide reassurance.

A legacy of innovation

Renewal by Andersen has made its name being a different and better home improvement company. Our call center team is at the front line of that experience, making sure homeowners across the country get their projects started off right.

Job Details

- Responsibilities - Travel to customers’ homes to assess and service windows and doors. - Diagnose and resolve issues related to installation or manufacturing. - Perform repairs and adjustments with a high standard of craftsmanship. - Complete and submit warranty documentation promptly and accurately. - Communicate clearly with homeowners, providing a positive and supportive experience. Qualifications - Experience as a service technician, finish carpenter, or similar trade (preferred). - A commitment to excellent customer service and clear communication. - Proficiency with Apple devices and strong organizational skills. - Ability to complete full window/door installations, including trim work. - Valid US Driver’s License. Benefits - Medical, Dental, and Vision Insurance - 401(k) with 50% Match up to 6% - Tuition Reimbursement - Teammate Assistance Plan - Paid Time Off - Company Paid Holidays - Paid Volunteer Time - And more! Pay $21 - $23 hourly. Empowered to be Extraordinary. We believe in our people. And that's why we empower you to develop a career path that supports your unique voice and talents. THE ESLER COMPANIES - RENEWAL BY ANDERSEN STORY Renewal by Andersen is the full-service window-replacement division of 120-year-old Andersen Corporation, the owner of the most trusted family of window brands in America. RbA was founded to redefine the industry and offer a different—and better—window-replacement experience. Esler Companies is the holding company for Renewal by Andersen of Nevada, Arizona, Colorado, Oklahoma, North Texas, Central Texas, Greater Philadelphia, Southern New England and Portland, Maine, with sales and marketing engines in Northborough, Massachusetts & Austin, Texas. We are a proud equal-opportunity employer. We are committed to fair hiring practices and to creating a welcoming environment for all team members. Esler Companies LLC is committed to maintaining a safe, healthy, and drug-free workplace for all teammates. Please note that we participate in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Esler Companies will often use SMS to communicate with candidates. Candidates can choose to opt-out at any time.