Renewal by Andersen Recognized by J.D. Power for “Highest in Customer Satisfaction with Both Window and Patio Door Retailers and Manufacturers”
Renewal by Andersen has received more J.D. Power Awards for Window & Patio Doors than any other Brand.
COTTAGE GROVE, Minn (August 15, 2021) – Renewal by Andersen has been recognized for “Highest in Customer Satisfaction with Both Window and Patio Door Retailers and Manufacturers,” according to the J.D. Power 2021 Windows and Patio Doors Satisfaction Study. This is the third J.D. Power recognition in the last four years for Renewal by Andersen and makes Renewal by Andersen the Most Awarded Brand in the J.D. Power Windows and Patio Doors Satisfaction Study.
The company also achieved the highest scores in the “Operational Performance and Durability” study factor for the Manufacturer category, and the highest rankings in the “Ordering and Delivery” and “Installation” factors for the Retailer category.
Says Troy Barrow, President of Renewal by Andersen, “This ranking is an honor for everyone who works at Renewal by Andersen. At every touchpoint, from start to finish, our employees are dedicated to ensuring all of our homeowners have the best home improvement experience they’ve ever had.
“We are incredibly grateful to our homeowners for choosing Renewal. Being recognized for outstanding customer satisfaction once in both the Retailer and Manufacturer segments by J.D. Power is a great achievement for the whole team. Being recognized two years in a row is an incredible honor.”
The J.D. Power Windows and Patio Doors Satisfaction Study, now in its 15th year, measures satisfaction among customers based on performance in several factors. The study’s manufacturer brand segment measures satisfaction among customers based on performance in two factors (in alphabetical order): appearance and design features; operational performance and durability. The retailer segment measures satisfaction among customers based on performance in four factors (in alphabetical order): installation; ordering and delivery; price; and sales staff and service.
About J.D. Power
J.D. Power is a global leader in consumer insights, advisory services and data and analytics. A pioneer in the use of big data, artificial intelligence (AI) and algorithmic modeling capabilities to understand consumer behavior, J.D. Power has been delivering incisive industry intelligence on customer interactions with brands and products for more than 50 years. The world's leading businesses across major industries rely on J.D. Power to guide their customer-facing strategies.
J.D. Power has offices in North America, Europe and Asia Pacific. To learn more about the company’s business offerings, visit JDPower.com/business. The J.D. Power auto shopping tool can be found at JDPower.com.
About Renewal by Andersen
Renewal by Andersen LLC is the start-to-finish window replacement division of Andersen Corporation, winner of the U.S. Environmental Protection Agency’s 2021 ENERGY STAR® Partner of the Year – Sustained Excellence Award. Renewal by Andersen offers a replacement process that includes an in-home consultation, custom manufacturing, and installation through one of the largest nationwide networks of window replacement specialists. For a complimentary in-home consultation, or to view more information about Renewal by Andersen visit www.renewalbyandersen.com.
Renewal by Andersen received the highest score among Retailers (tied in 2021) and Manufacturers in the J.D. Power 2020-2021 U.S. Window and Patio Door Satisfaction Studies of customers’ satisfaction with their windows and/or patio doors purchase. Renewal by Andersen has received the highest number of awards among the Window and Patio Doors Retailer and Manufacturer segments over the last sixteen years total as compared to all other brands in the J.D. Power U.S. Window and Patio Door Satisfaction Studies. Visit jdpower.com/awards for details.
Renewal by Andersen
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